Business Credo...

In Service, Technology and Value we are 1 Beyond.

1 Beyond in Service:
We pride ourselves in our dedication to our customers. We make every attempt to assess your needs and recommend the system best suited to you. Whether you are editing for broadcast, documentaries, feature films, commercials, corporate or other training or promotional videos or using the platform for teaching, we will find the configuration best suited for you. 1 Beyond has without a doubt the widest range of video producing systems in the industry. After you purchase a 1 Beyond system, we provide you with not one but four levels of support.

Levels of Support:

• "I think it's broken" support. - Since we designed and built your system, you have only one place to call for hardware and software support. The majority of the time it’s a simple setting or use problem. If your system does break, we offer 3 years of on-site warranty for parts replacement, with every desktop system, and 1 year return to 1 Beyond warranty for laptops, with optional extended warranty. This level 1 is what most companies refer to as support. We have three more layers.
  
• Editing Support - "How to do it?" support. We have a full time staff of professional editors who use our systems daily to do projects of all types specifically to keep current on editing tricks and tips.
  
• Post Editing support -More important than ever is "now that I have the editing done, I want to distribute it on CD or interactive CD or DVD or broadcast compatible formats or compress it for the Web..." Our production staff is faced with these challenges daily and we specifically seek out difficult jobs to be sure that when you call, we have the answers.
  
• 1 Beyond offers Custom Training Courses – Our professional staff is available either on-site at our customers facilities or at our 1 Beyond corporate office for specialized training programs customized for your needs. Call for information.

1 Beyond in Technology:
1 Beyond has a long tradition of industry firsts. We were the first National Company to introduce Lossless Native DV Turnkey on-line editing at a fraction of the cost of traditional off-line systems (1996). In 2003 we repeated this in the High Definition market. Soon off-line editing in High Def will be a thing of the past.

Another technology leadership example is Storage. High Performance Storage has always been critical to video editing and compositing. At 1 Beyond, Storage Technology has always has always been a strong part of our product offerings and for High Definition, we introduced the industries First Full Resolution HD Shared Storage Area Network. Don't be misled into thinking that all systems act alike. Call for more info - or better yet, if you're nearby, call for a demo. Professionals who put our systems to the test have been amazed with what our state-of-the-art systems can do. Please, put us to the challenge.

Design Criteria - Technology upgrades?
Terry Cullen, founder of 1 Beyond, developed an appreciation for the importance and power of world standards and open architecture, as the product manager for Ethernet, the World’s First True Standard in communications (i.e. not dictated by IBM). Since the beginning, our top 2 system design criteria have been to use:

1. Open architecture and
2. World standards

This means you not only have a current upgrade path but can take advantage of future technology developments as they appear. With Proprietary Products you are dependent on a single company to provide technology updates. They will catch up when they can and charge you what they want. You have no choice. With 1 Beyond using the open PC Standard, you have over 4 Billion Dollars of research spent per year and 97% of the market driving it. Open standards give the PC market much more power than any one company could afford on it’s own. The same philosophy applies in our choice of video equipment. You will see that we are partners with most major vendors in the video industry, yet we are not obligated to push you any direction. We only handle the Best of the Best. Our customers appreciate the fact that, from an unbiased perspective, we can tell you the pros and cons of each.

We have customers sending us two and three year old systems that we can upgrade to the latest current technology. We don't want anyone to be locked into Proprietary Products or left behind!

1 Beyond in Value:
We take great care in keeping our system prices the best Value for you.

Compare us with the competition - - we are often thousands of dollars less and yet we do not compromise on quality. Our Value goal is not to be the “cheapest” system you can buy. Rather, we decided several years ago that our differentiating factor will be Service and Quality you can count on. That applies not only to our products but to our company. When you buy an editing or compositing system, you are entering a relationship, not just buying a box. Our experience is you care as much or more about the company you buy from as the product. We believe our Value proposition of a strong quality company backed by excellent service has won out over time. Not only has it made us successful (having many customers come to us after receiving poor service from low priced competitors), but looking back at the past 10 years, most of the “bottom fisher” companies are gone.

We are efficient, nimble and here to help you - what more could you ask for?

We hope that we can be of service and we look forward to working with you!